Shipping Policy

Shop 24 hours a day, 7 days a week at ashleyfurniture.com. You’ll receive notification immediately after the order is confirmed and when it ships. For changes after an order has been placed, please sent us a message on [email protected]

Dsingly is committed to making your shopping experience a success. If you are not 100% satisfied with your purchase, we will accept returns of unused, unworn merchandise for up to 90 days from purchase for a full refund or exchange. Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment.

International shipping rates

International shipping rates, calculated during Checkout, takes a number of factors into account, including shipping speed (standard/express), number of items purchased, item weight, and the destination location/region.

Delivery timeframes for international orders

Most in-stock items generally ship from our fulfilment center within 2 business days (Mon-Fri, excluding holidays) and arrive within 4-13 business days after the order is received. Since delivery time frames vary depending on the destination, a more accurate estimate is provided during Checkout.

Note: We try our best to deliver your items during the estimated time frame, but delivery dates are not guaranteed. 

Change or Cancellation

As soon as your order is placed, our fulfillment process goes into motion. To change or cancel an order, please contact us by email [email protected] The sooner we receive a request, the faster we can revise your order.

In order to receive the full amount of the refund described in this Return Policy, all item(s) must be: (1) in new/unused condition and (2) returned with all accessories and parts and securely packed in all original packaging (unless the packing was removed, in which case please re-pack in a manner to prevent damage during return shipping). The final sale items cannot be returned unless they are delivered damaged.